Free Shipping Over $50

Shipping Policy – New U Case
At New U Case, all products are made-to-order and shipped directly from Printful. Here’s what you need to know about shipping:
Processing Time:
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Most orders are produced and shipped within 2–7 business days.
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Personalized or custom items may take slightly longer.
Shipping Methods & Delivery Times:
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Shipping options and delivery times vary by destination and will be displayed at checkout.
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Domestic (U.S.) orders typically take 3–7 business days after fulfillment.
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International orders may take 7–21 business days depending on location and customs processing.
Shipping Costs:
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Shipping costs are calculated at checkout based on your location and order size.
Order Tracking:
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Once your order ships, you will receive a tracking number via email so you can follow your package.
Lost or Damaged Items:
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If your order is lost or arrives damaged, please contact us at [Insert Email] within 14 days of delivery.
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We will work with Printful to resolve the issue and provide a replacement or refund if applicable.
Important Notes:
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Since all products are custom-made, we cannot guarantee exact delivery dates, but we do our best to ensure timely fulfillment.
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International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Contact Us:
Email: [Insert Email]
Address: [Insert Address]